{"id":13218,"date":"2023-08-09T11:46:19","date_gmt":"2023-08-09T11:46:19","guid":{"rendered":"https:\/\/www.help.dailyfy.co\/categories\/planning-and-publication\/publication-errors\/"},"modified":"2025-02-21T14:55:41","modified_gmt":"2025-02-21T14:55:41","slug":"publication-errors","status":"publish","type":"docs","link":"https:\/\/help.dailyfy.co\/en\/categories\/planning-and-publication\/publication-errors\/","title":{"rendered":"Publication errors"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13218\" class=\"elementor elementor-13218 elementor-10209\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-af7f0fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"af7f0fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b954be1\" data-id=\"b954be1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0ea561 elementor-widget elementor-widget-text-editor\" data-id=\"b0ea561\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Normally, it&#8217;s very unlikely that you&#8217;ll receive a publishing error: <em><strong>&#8220;An unknown error has occurred&#8221;.<\/strong><\/em>.<\/p>\n<p>This can happen, for example, if your account is <a href=\"https:\/\/www.help.dailyfy.co\/categories\/dailyspace\/profile-10173\/jetons-dacces\/comment-actualiser-mes-jetons-d-acces\/\">disconnected (you&#8217;ll have to resynchronize your tokens).<\/a><\/p>\n<p>These errors may be due to :<\/p>\n<ul>\n<li>To the evolution of the platform API<\/li>\n<li>A limitation of the platform API<\/li>\n<li>When tokens are revoked<\/li>\n<li>Other unidentified problems.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e26de49 elementor-widget elementor-widget-image\" data-id=\"e26de49\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/erreur-inconnue-post-1024x502.jpg\" class=\"attachment-large size-large wp-image-13209\" alt=\"erreur inconnue post Dailyfy\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/erreur-inconnue-post-1024x502.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/erreur-inconnue-post-300x147.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/erreur-inconnue-post-768x376.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/erreur-inconnue-post.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c18dc5 elementor-widget elementor-widget-text-editor\" data-id=\"2c18dc5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The easiest way is to try publishing your post again.<\/p>\n<p>If you still get the message <strong>&#8220;An unknown error has occurred&#8221;<\/strong> then you&#8217;ll need to contact us via this <a href=\"https:\/\/forms.clickup.com\/36742181\/f\/131915-16235\/GHPC5V82FWNGRX2I33\">link (report a bug)<\/a>.<\/p>\n<p>Please provide us with the post ID to facilitate our search.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6069b41 elementor-widget elementor-widget-image\" data-id=\"6069b41\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"578\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/essaie-encore-post.jpg\" class=\"attachment-large size-large wp-image-13211\" alt=\"republier un post en erreur\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/essaie-encore-post.jpg 872w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/essaie-encore-post-300x199.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/essaie-encore-post-768x509.jpg 768w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5d9c5 elementor-widget elementor-widget-heading\" data-id=\"6a5d9c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">How to find the id of the post in error for quick assistance?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e5143 elementor-widget elementor-widget-text-editor\" data-id=\"c9e5143\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When you wish to report an unknown publication error on one of your posts, we recommend that you send us the ID of the content in question.<\/p>\n<p>To do this, you must :<\/p>\n<ol>\n<li>Locate your faulty post in the feed or calendar view.<\/li>\n<li>Click on the 3 horizontal dots (to the right of the post).<\/li>\n<li>Then click on edit.<\/li>\n<li>In the URL field, you&#8217;ll find the ID you can send us (see image below).<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb27cf elementor-widget elementor-widget-image\" data-id=\"6bb27cf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"707\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/post-id-1024x707.jpg\" class=\"attachment-large size-large wp-image-13213\" alt=\"localiser id post Dailyfy\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/post-id-1024x707.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/post-id-300x207.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/post-id-768x531.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2023\/08\/post-id.jpg 1035w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Normally, it&#8217;s very unlikely that you&#8217;ll receive a publishing error: &#8220;An unknown error has occurred&#8221;.. This can happen, for example, if your account is disconnected (you&#8217;ll have to resynchronize your tokens). These errors may be due to : To the evolution of the platform API A limitation of the platform API When tokens are revoked [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12684,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-13218","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/comments?post=13218"}],"version-history":[{"count":1,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13218\/revisions"}],"predecessor-version":[{"id":13219,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13218\/revisions\/13219"}],"up":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/12684"}],"wp:attachment":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/media?parent=13218"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_tag?post=13218"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_badge?post=13218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}