{"id":13364,"date":"2024-11-10T11:07:31","date_gmt":"2024-11-10T11:07:31","guid":{"rendered":"https:\/\/www.help.dailyfy.co\/categories\/moderation\/start-moderating\/how-do-i-enable-the-instagram-messaging-feature-%f0%9f%92%a5\/"},"modified":"2025-02-21T17:03:05","modified_gmt":"2025-02-21T17:03:05","slug":"how-do-i-enable-the-instagram-messaging-feature-%f0%9f%92%a5","status":"publish","type":"docs","link":"https:\/\/help.dailyfy.co\/en\/categories\/moderation\/start-moderating\/how-do-i-enable-the-instagram-messaging-feature-%f0%9f%92%a5\/","title":{"rendered":"How do I enable the Instagram messaging feature? \ud83d\udca5"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13364\" class=\"elementor elementor-13364 elementor-11902\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8aa0da4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8aa0da4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7798221\" data-id=\"7798221\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fc3fae elementor-widget elementor-widget-text-editor\" data-id=\"2fc3fae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>To be able to use Instagram Messaging, the only criterion is to have your account as a business account. If your page is not yet professional, the first thing you need to do is convert your account to a business account. <\/p>\n<p>Luckily, we have a pretty comprehensive guide on this process in case you run into this problem.<\/p>\n<p>If your Instagram account is currently a Business account, you can follow these steps with peace of mind \ud83d\udc63<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d10ff5b elementor-widget elementor-widget-heading\" data-id=\"d10ff5b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Steps to Allow Access to Messages on Instagram<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e228f elementor-widget elementor-widget-text-editor\" data-id=\"63e228f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"leading-7 first:mt-0 last:mb-0 whitespace-pre-line mb-5 mt-5\">You need to enable the connected features to move to the message management settings on the Instagram profile, as shown in the image below.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1409c5 elementor-widget elementor-widget-image\" data-id=\"b1409c5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"665\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/instagram-acces-to-messages-1024x665.jpg\" class=\"attachment-large size-large wp-image-11905\" alt=\"Instagram, autoriser les acc\u00e8s aux messages\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/instagram-acces-to-messages-1024x665.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/instagram-acces-to-messages-300x195.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/instagram-acces-to-messages-768x499.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/instagram-acces-to-messages.jpg 1340w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb11121 elementor-widget elementor-widget-text-editor\" data-id=\"eb11121\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>After that, the access token of the linked pages on your Dailyfy account needs to be updated, just to save the changes from the first step.<\/p>\n<p>You can check out our other <a href=\"https:\/\/www.help.dailyfy.co\/categories\/dailyspace\/profile-10173\/jetons-dacces\/comment-actualiser-mes-jetons-d-acces\/\" target=\"_blank\">guide to see how to update tokens<\/a>.<\/p>\n<p>You&#8217;ll be redirected to Facebook to renew your permissions after step 2. Make sure to grant the option &#8220;Manage and access messages from the Instagram account associated with your page&#8221;. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-909daf0 elementor-widget elementor-widget-image\" data-id=\"909daf0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"622\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram.jpg\" class=\"attachment-large size-large wp-image-11926\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram.jpg 580w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram-280x300.jpg 280w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram-16x16.jpg 16w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram-18x18.jpg 18w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2024\/11\/acces-page-message-instagram-20x20.jpg 20w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96dba70 elementor-widget elementor-widget-text-editor\" data-id=\"96dba70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If <span style=\"color: #ff0000;\"><strong>you don&#8217;t see this permission<\/strong><\/span>:<\/p>\n<ul>\n<li>You can <strong>click Change Access<\/strong> to make sure this permission isn&#8217;t unchecked.<\/li>\n<li>Make sure your <strong>Instagram account is linked to your Facebook page<\/strong>.<\/li>\n<li>Make sure you have an <strong>Instagram business account<\/strong>.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cb4615 elementor-widget elementor-widget-text-editor\" data-id=\"1cb4615\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><u>Quick note<\/u><\/b> : If you don&#8217;t access this permission at this step, the sync won&#8217;t happen and the system won&#8217;t ask you for this permission anymore.&nbsp;<\/p><p>However, you can always update this permission from&nbsp; <a href=\"https:\/\/www.facebook.com\/settings?tab=business_tools&amp;ref=settings\" target=\"_blank\">here<\/a>.<\/p>\n<p>Remember that you need to <strong>update the tokens of all pages connected to Dailyfy<\/strong> after this process  <img decoding=\"async\" draggable=\"false\" role=\"img\" class=\"emoji\" alt=\"\u270c\ud83c\udffb\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/270c-1f3fb.svg\"><\/p>\n<p>It&#8217;s done! You are now ready to manage the messages and comments of your Instagram accounts. Feel free to let us know your <span style=\"text-decoration: underline;\"><span id=\"chat\">questions or suggestions<\/span> via the chat<\/span>. We will be delighted to hear from you     <img decoding=\"async\" draggable=\"false\" role=\"img\" class=\"emoji\" alt=\"\ud83d\udc8c\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f48c.svg\"><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>To be able to use Instagram Messaging, the only criterion is to have your account as a business account. If your page is not yet professional, the first thing you need to do is convert your account to a business account. Luckily, we have a pretty comprehensive guide on this process in case you run [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13358,"menu_order":3,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-13364","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/comments?post=13364"}],"version-history":[{"count":1,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13364\/revisions"}],"predecessor-version":[{"id":13365,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13364\/revisions\/13365"}],"up":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13358"}],"wp:attachment":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/media?parent=13364"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_tag?post=13364"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_badge?post=13364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}