{"id":13377,"date":"2025-02-18T10:47:43","date_gmt":"2025-02-18T10:47:43","guid":{"rendered":"https:\/\/www.help.dailyfy.co\/categories\/moderation\/responding-to-google-reviews-with-dailyfy\/"},"modified":"2025-02-21T17:06:05","modified_gmt":"2025-02-21T17:06:05","slug":"responding-to-google-reviews-with-dailyfy","status":"publish","type":"docs","link":"https:\/\/help.dailyfy.co\/en\/categories\/moderation\/responding-to-google-reviews-with-dailyfy\/","title":{"rendered":"Responding to Google Reviews with Dailyfy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13377\" class=\"elementor elementor-13377 elementor-12982\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f8c040 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f8c040\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70c6d01\" data-id=\"70c6d01\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c45e057 elementor-widget elementor-widget-text-editor\" data-id=\"c45e057\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>From now on, you can <strong>moderate the reviews on your Google listing directly from Dailyfy<\/strong>.<\/p>\n<p>With this feature, you&#8217;ll be able <strong>to easily manage and respond to<\/strong> your business&#8217;s various Google reviews.<\/p>\n<p>Combined with our AI, you will benefit from a great assistant in your management.<\/p>\n<p>Google reviews are super important for your <strong>reputation and local SEO<\/strong> (SEO).<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffbaaa6 elementor-widget elementor-widget-heading\" data-id=\"ffbaaa6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">How do I connect Google reviews?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43b530 elementor-widget elementor-widget-text-editor\" data-id=\"e43b530\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Syncing your Google reviews is very simple. If you haven&#8217;t already connected your Google account to Dailyfy to schedule posts, then we invite you to <a href=\"https:\/\/www.help.dailyfy.co\/categories\/dailyspace\/profile-10173\/connexion-compte-profil-a-dailyfy-10175\/connecter-compte-google-my-business-a-dailyfy-10189\/\">follow this guide<\/a>. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-090f358 elementor-widget elementor-widget-heading\" data-id=\"090f358\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to access Google reviews on Dailyfy?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edfd75a elementor-widget elementor-widget-text-editor\" data-id=\"edfd75a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can access Google reviews from our moderation view in the left menu (letter icon).<\/p>\n<p>Then, simply select your Google account in the profile bar or from our filter by choosing the network: Google Business.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9eb57b elementor-widget elementor-widget-image\" data-id=\"d9eb57b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"929\" height=\"400\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/dock-profil-moderation.jpg\" class=\"attachment-large size-large wp-image-12989\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/dock-profil-moderation.jpg 929w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/dock-profil-moderation-300x129.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/dock-profil-moderation-768x331.jpg 768w\" sizes=\"auto, (max-width: 929px) 100vw, 929px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26636a6 elementor-widget elementor-widget-text-editor\" data-id=\"26636a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If after connecting your account to Dailyfy, you have reviews that are still waiting for answers, then we will sync them to the left section.<\/p>\n<p>New notices will also be displayed here.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f056b elementor-widget elementor-widget-alert\" data-id=\"52f056b\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-alert{padding:15px;border-left:5px solid transparent;position:relative;text-align:left}.elementor-alert .elementor-alert-title{display:block;font-weight:700}.elementor-alert .elementor-alert-description{font-size:13px}.elementor-alert button.elementor-alert-dismiss{position:absolute;right:var(--dismiss-icon-horizontal-position,10px);top:var(--dismiss-icon-vertical-position,10px);padding:3px;font-size:var(--dismiss-icon-size,20px);line-height:1;background:transparent;color:var(--dismiss-icon-normal-color,inherit);border:none;cursor:pointer;transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss:hover{color:var(--dismiss-icon-hover-color,inherit)}.elementor-alert button.elementor-alert-dismiss svg{width:var(--dismiss-icon-size,20px);height:var(--dismiss-icon-size,20px);fill:var(--dismiss-icon-normal-color,currentColor);transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss svg:hover{fill:var(--dismiss-icon-hover-color,currentColor)}.elementor-alert.elementor-alert-info{color:#31708f;background-color:#d9edf7;border-color:#bcdff1}.elementor-alert.elementor-alert-success{color:#3c763d;background-color:#dff0d8;border-color:#cae6be}.elementor-alert.elementor-alert-warning{color:#8a6d3b;background-color:#fcf8e3;border-color:#f9f0c3}.elementor-alert.elementor-alert-danger{color:#a94442;background-color:#f2dede;border-color:#e8c4c4}@media (max-width:767px){.elementor-alert{padding:10px}.elementor-alert button.elementor-alert-dismiss{right:7px;top:7px}}<\/style>\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Information<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><p>Sentiment analysis will be effective only for reviews left after syncing with Dailyfy. We won't show sentiment for reviews prior to syncing. <\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\">\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Dismiss this alert.<\/span>\n\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aba43e elementor-widget elementor-widget-heading\" data-id=\"3aba43e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Filter Google reviews<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c753295 elementor-widget elementor-widget-text-editor\" data-id=\"c753295\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9734740 elementor-widget elementor-widget-text-editor\" data-id=\"9734740\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can also <strong>filter Google reviews<\/strong> from Dailyfy: between two specific dates, related to a sentiment or between two ratings to display only 3-star reviews for example.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e366ac9 elementor-widget elementor-widget-heading\" data-id=\"e366ac9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Respond to Google My Business reviews<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f273df4 elementor-widget elementor-widget-text-editor\" data-id=\"f273df4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You can simply reply to your Google reviews by selecting a review from the list on the left.<\/p>\n<p>You have the option to <strong>translate the review into your language<\/strong> by clicking on the translate icon to the right of the review date.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbacf6b elementor-widget elementor-widget-image\" data-id=\"bbacf6b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-google-avis-1024x476.jpg\" class=\"attachment-large size-large wp-image-13008\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-google-avis-1024x476.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-google-avis-300x139.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-google-avis-768x357.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-google-avis.jpg 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271a25f elementor-widget elementor-widget-text-editor\" data-id=\"271a25f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Then, you just have to answer in the text editor on the right.<\/p>\n<p>There are several ways to respond to this review:<\/p>\n<ul>\n<li>Using a <strong>predefined message<\/strong><\/li>\n<li>By <strong>manually writing<\/strong> a response to this review<\/li>\n<li>Using our <strong>MagicDaily AI<\/strong> to generate an appropriate response<\/li>\n<\/ul>\n<p>When your answer is ready, just click on the &#8220;Reply&#8221; button.<\/p>\n<p>When you reply to a review, Google automatically sends an email to the user to let them know you&#8217;ve responded.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aff2e4 elementor-widget elementor-widget-alert\" data-id=\"5aff2e4\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-info\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Important<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><p>You cannot add media (image, audio or video) to your answer. Only text. <\/p>\n<\/span>\n\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\">\n\t\t\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Dismiss this alert.<\/span>\n\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c5ce4 elementor-widget elementor-widget-heading\" data-id=\"d2c5ce4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I add an internal note to a Google review?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8ed9e elementor-widget elementor-widget-text-editor\" data-id=\"9a8ed9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With Dailyfy, you can <strong>add an internal note to a review<\/strong> so that you can exchange with a colleague before sending a reply. A very handy feature on negative or mixed reviews. <\/p>\n<p>To leave an internal note, all you have to do is:<\/p>\n<ol>\n<li>Select Review<\/li>\n<li>Click on the internal note icon in the text editor (normally the editor turns yellow)<\/li>\n<li>Write your internal memo. You can also mention one or more colleagues using the &#8220;@&#8221; <\/li>\n<li>Click on the &#8220;Internal Note&#8221; button<\/li>\n<\/ol>\n<p>Your <strong>internal note will be displayed in yellow<\/strong> in the message feed. We also invite you to invite a colleague to this conversation (see chapter below). <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2be2c elementor-widget elementor-widget-image\" data-id=\"1b2be2c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"770\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/note-interne-moderation-google-1024x770.jpg\" class=\"attachment-large size-large wp-image-13011\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/note-interne-moderation-google-1024x770.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/note-interne-moderation-google-300x226.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/note-interne-moderation-google-768x578.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/note-interne-moderation-google.jpg 1454w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a2c5d elementor-widget elementor-widget-heading\" data-id=\"86a2c5d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I assign a member of my team to a Google review?  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7752fe elementor-widget elementor-widget-text-editor\" data-id=\"d7752fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In order to facilitate team collaboration on review management, you have the option to assign a colleague\/member of your DailySpace on a review or conversation.<\/p>\n<p>This solution is very practical for following up as a team on more complex subjects that deserve reflection.<\/p>\n<p>To assign a member to a review, simply:<\/p>\n<ol>\n<li>Select Review<\/li>\n<li>Click on the next icon (assignment)<\/li>\n<li>Select the member(s) you want to assign<\/li>\n<li>Click on the &#8220;Assign a colleague&#8221; button<\/li>\n<\/ol>\n<p>Assigned members will automatically receive a notification in Dailyfy to inform them.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d13ec09 elementor-widget elementor-widget-image\" data-id=\"d13ec09\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/assignation-collegue-moderation-google-1024x504.jpg\" class=\"attachment-large size-large wp-image-13016\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/assignation-collegue-moderation-google-1024x504.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/assignation-collegue-moderation-google-300x148.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/assignation-collegue-moderation-google-768x378.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/assignation-collegue-moderation-google.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d60c73e elementor-widget elementor-widget-heading\" data-id=\"d60c73e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I automate the management of my Google reviews?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e761d98 elementor-widget elementor-widget-text-editor\" data-id=\"e761d98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>With our MagicDaily tool, you can let our artificial intelligence <strong>automatically respond to your positive reviews<\/strong>.<\/p>\n<p>We <strong>analyze the perception of reviews with MagicDaily<\/strong>. If we deem the review to be considered positive (beyond ratings, even if there is a correlation), our AI will automatically write an appropriate response to the user. <\/p>\n<p>To enable auto-reply for positive reviews, you need to:<\/p>\n<ol>\n<li>Go to the configuration of your DailySpace<\/li>\n<li>Click on &#8220;Moderation&#8221;<\/li>\n<li>Turn on auto-reply for Google reviews<\/li>\n<\/ol>\n<p>Responding to positive reviews on Google will directly impact your local visibility.<br \/><strong>For neutral or negative reviews<\/strong>, we will leave it to you to answer them because it deserves reflection. However, you can use <strong>our AI<\/strong> to write an appropriate response in 2-3 clicks. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ab652 elementor-widget elementor-widget-image\" data-id=\"c4ab652\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-ia-auto-reponse-avis-google-1024x509.jpg\" class=\"attachment-large size-large wp-image-13019\" alt=\"\" srcset=\"https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-ia-auto-reponse-avis-google-1024x509.jpg 1024w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-ia-auto-reponse-avis-google-300x149.jpg 300w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-ia-auto-reponse-avis-google-768x382.jpg 768w, https:\/\/help.dailyfy.co\/wp-content\/uploads\/2025\/02\/moderation-ia-auto-reponse-avis-google.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cbbe50 elementor-widget elementor-widget-heading\" data-id=\"3cbbe50\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deleting Google Reviews  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e3b663 elementor-widget elementor-widget-heading\" data-id=\"8e3b663\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delete a review reply<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46627e3 elementor-widget elementor-widget-text-editor\" data-id=\"46627e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To delete a reply to a review. All you have to do is <strong>select the review and then click on the small trash can<\/strong> to the left of the review. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e45f0ad elementor-widget elementor-widget-heading\" data-id=\"e45f0ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delete a user's review<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deb8f09 elementor-widget elementor-widget-text-editor\" data-id=\"deb8f09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unfortunately, <span style=\"text-decoration: underline;\"><strong>you can&#8217;t delete a Google user&#8217;s review,<\/strong><\/span> but you can make a complaint to Google <a href=\"https:\/\/support.google.com\/business\/answer\/4596773?sjid=10989293303835419969-EU\">via this form<\/a>.<\/p>\n<p>If the reviews come from third-party sources, then you will have to request removal directly on the relevant platform.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10e905d elementor-widget elementor-widget-heading\" data-id=\"10e905d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I edit a response to a Google review?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac2375e elementor-widget elementor-widget-text-editor\" data-id=\"ac2375e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To edit a review reply, simply delete your reply, then write a new \ud83d\ude09 one<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>From now on, you can moderate the reviews on your Google listing directly from Dailyfy. With this feature, you&#8217;ll be able to easily manage and respond to your business&#8217;s various Google reviews. Combined with our AI, you will benefit from a great assistant in your management. Google reviews are super important for your reputation and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13357,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-13377","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/comments?post=13377"}],"version-history":[{"count":1,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13377\/revisions"}],"predecessor-version":[{"id":13378,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13377\/revisions\/13378"}],"up":[{"embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/docs\/13357"}],"wp:attachment":[{"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/media?parent=13377"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_tag?post=13377"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/help.dailyfy.co\/en\/wp-json\/wp\/v2\/doc_badge?post=13377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}