Internal note: moderation

The internal note is a powerful feature in the inbox of Dailyfy’s Engagement module. It allows you to add comments or notes about a specific interaction that are only visible to you and your team.

Here’s how this feature can help you:

✍️ You can easily keep track of the status of each interaction.

🤝 Share important information with your team members.

😄 Mentions a colleague in an internal memo to let them know about an update.

🔒 Remain discreet: the social media user does not see these notes.

✨ Improves collaboration and conversation tracking without disrupting the customer experience.

With Dailyfy’s internal notes, you optimize your interaction management while keeping communication fluid within your team!